Parking spaces for wheelchairs and walking frames
On our trams and buses, there are special areas at the double doors (multifunctional areas), especially for wheelchairs, walking frames and prams. Baby carriages and wheelchairs are positioned lengthways and against the direction of travel. Please secure them against rolling and tipping by tightening the parking brake. If you are using a walker, please place it on the multifunctional areas and sit on the passenger seat marked with the wheelchair.
When booking your Flexa trip via the app or telephone, simply state that you have a wheelchair. You can safely enter the vehicle via a wheelchair ramp. The vehicle is fitted with the appropriate safety equipment for carriage in a car. Our drivers are trained to help you get on and off the vehicle. Sufficient time will be allowed at stops. In addition to the wheelchair user, up to two other people can be carried in the same vehicle.
The maximum dimensions for wheelchair passengers are as follows:
- Unladen dimensions: maximum 120 x 70 cm / 47 x 27,5 in (LxW)
- Dimensions (including passenger): maximum 125 x 80 x 130 cm / 49 x 31,5 x 51 in (LxWxH)
- Weight (including passenger): maximum 250 kg / 551 lb
Note on e-scooters: The transport of electric wheelchairs is possible in the Flexa areas Leutzsch and Southwest. A specially equipped Flexa vehicle is used for this purpose and can be booked by telephone.